Terms and conditions
All information, tools and services are available for the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our website or ordering any products at the online store of KERN1, you agree to be bound by these terms & conditions. You can review the most current version of the terms & conditions at any time on this page. By agreeing to these terms of service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
Authenticity
The products available at the online store of KERN1 have gone through an authentication process by KERN1 before entering the store. However the products for sale on this website have not been verified or authenticated by Chanel S.A.
Disclaimer
We are not affiliated, associated or in any way officially connected with Chanel S.A. The products for sale on this website have not been verified or authenticated by Chanel S.A. Chanel S.A. does not guarantee that items sold by KERN1 are genuine and Chanel S.A. doesn’t hold any responsibility for any products purchased from or through kern-1.com.
Portrayal of items
Items available at the KERN1 online store are pre-owned. They are described and visually portrayed as clearly and realistically as possible. They are of high quality and are carefully selected on their good condition, but please be aware that signs of use are inherent to previously owned items.
Information
We reserve the right to amend any information, including but not limited to product pricing, product description, technical specifications and terms of purchase without prior notice.
Errors, inaccuracies and omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate, at any time without prior notice, including after you have submitted your order.
Order cancellation
A cancellation request made by the client after placing the order and before shipping the item, will be taken into account. The client will receive a full refund minus an order processing/payment fee of 2.9% of the total order amount.
Property
All products remain KERN1's property until full payment, including shipping costs and payment fees, is made and the item is delivered to the customer.
All prices in euro
All prices are in euro.
No vat specified for previously owned items
KERN1 does not specify vat on invoices, in line with the Dutch margin scheme for used goods.
Order cancellation
A cancellation request made by the client after placing the order and before shipping the item, will be taken into account. Clients based outside of the European Union will receive a refund for the full purchase amount minus the processing fees charged by the payment provider, with a maximum of 3.5% of the total order amount.
Local taxes
All shipments within the European Union arrive DDP (Delivery Duty Paid), which means that you do not have to pay any additional taxes upon receipt of the item. Outside the European Union, all orders are shipped DDU (Delivery Duty Unpaid) and may therefore be subject to import taxes, custom duties and other fees levied by the country of destination. Please kindly note that you, as the recipient, are responsible for the payment of import duties at the time of delivery. For more information on custom fees, please contact your local custom office.
Force majeure
Events outside KERN1's control, that are not reasonably foreseeable, shall be considered force majeure, meaning that kern1 is released from its obligations to fulfill contractual agreements. Examples of such events are government actions or omissions, new or amended legislation, conflicts, embargo, fire or flood, sabotage, accidents, war, natural disasters, strikes or lack of delivery from suppliers.
Copyright permission notice
The copyright of this site (including, without limitation, the trademarks of KERN1, logos, graphics, text, photos, designs, icons, images, data and software) are owned by or licensed to KERN1. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from KERN1. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquirers please email store@kern-1.com.
Trademarks
Our trademarks include the KERN1 name and logo. These trademarks may be used or registered in more than one country and your use of this website does not grant you any rights to use our trademarks.